Internal Service Survey 2022
Name of Process
Engagement
Favourability
Score
eNPS
Information systems
72%
72%
8.8
77
Respondent Area
IT Operations
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Support Desk
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Administration
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Name of Process
Engagement
Favourability
Score
eNPS
Human Resources
72%
72%
8.8
77
Respondent Area
Project Management
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Support for Human Resources systems
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Talent development
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Name of Process
Engagement
Favourability
Score
eNPS
Operations
72%
72%
8.8
77
Respondent Area
Accounts Receivable
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Customer Care and Operational Control
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77
Invoicing and Contact Centre
72%
72%
8.8
77
Employee
Melina Fichelson
72%
72%
8.8
77
José Fehler
72%
72%
8.8
77
Rubén Bértora
72%
72%
8.8
77

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